Hi All,
I'd like to be able to stop a ticket from being created if a specific
Received: header is not present on the incoming mail.
In the normal course of action, an e-mail is received from our web server
and the ticket creation process begins (lots of scrips get run, e-mails
generated, etc.). Now that the system is working the way I want, I'd like
to tighten security a little by checking to make sure that the incoming
mail originated with our web server ([EMAIL PROTECTED]). I know how to
check for this in the headers, but how do I stop the ticket creation
process once it's begun?
Thanks,
Gene
--
Gene LeDuc, GSEC
Security Analyst
San Diego State University
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
