No, I haven't heard of any having the same problem with Danish letters in the subject only.
Med venlig hilsen / Best regards Brian Kjelin Olsen Schilling A/S -----Oprindelig meddelelse----- Fra: Jesse Vincent [mailto:[EMAIL PROTECTED] Sendt: 16. maj 2007 18:35 Til: Brian Kjelin Olsen Cc: RT Users Emne: Re: SV: [rt-users] Charset error in subject when using Danish letters (æøå / ÆØÅ) On May 16, 2007, at 6:38 AM, Brian Kjelin Olsen wrote: > Hi Jesse > > I'm sorry that this reply was delayed, but several other tasks were > impediment for continuing this issue. Nevertheless, it is still an > issue we haven't bin able to solve even though several people have > suggested changes of various settings. > > You asked for the Perl and Mime version and about the database and > webui setup. > - MimeTools version is: 5.420. The encode version was: 2.01 but is > upgraded to 2.20 > - Perl version is: v5.8.5 built for i386-linux-thread-multi > - DB (Oracle) and webui looks alright - no strange conversions... > > Everything looks right - except for the subject in e-mails returned > from RT... > There are no problems with Danish letters in the mail body. Has anyone else seen this issue? (Finding commonalities would help track it down) > Med venlig hilsen / Best regards > Brian Kjelin Olsen > Schilling A/S > > -----Oprindelig meddelelse----- > Fra: Jesse Vincent [mailto:[EMAIL PROTECTED] > Sendt: 25. april 2007 15:40 > Til: Brian Kjelin Olsen > Cc: RT Users > Emne: Re: [rt-users] Charset error in subject when using Danish > letters (æøå / ÆØÅ) > > > On Apr 25, 2007, at 5:26 AM, Brian Kjelin Olsen wrote: > >> During our correspondence with our customers by mail through the RT >> system, the Danish letters (æøå / ÆØÅ) is getting unreadable when >> they are placed in the subject. >> Any ideas would be most welcome. >> >> Example: "Subject: Fwd: [support.schilling.dk #120841] >> Sÿgefunktion pÃ¥ kunde. ÿBLEGRÿDÿ - ÿblegrÿdÃ¥" >> Correct subject: "Subject: Fwd: [support.schilling.dk #120841] >> Søgefunktion på kunde. ÆBLEGRØDÅ - æblegrødå" >> > > > What Perl version are you running? Are you current on MIME::Tools and > Encode? Is it right in the database and/or webui? > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
