Thanks...I will give it a try. -Stark ________________________________
From: Gene LeDuc [mailto:[EMAIL PROTECTED] Sent: Thu 5/24/2007 12:18 PM To: Jeff Stark Cc: rt-users Subject: Re: [rt-users] Programmatically Sending Emails This is probably a good candidate for a TransactionBatch (rather than TransactionCreate) scrip; it lets you access all the transactions for a specific event in a single scrip/template. >From within your template you cycle through each transaction, grab what you >need from each transaction, then build the mail using that collected data. >There are usable examples of this in The Book and on the wiki. Regards, Gene At 07:52 AM 5/24/2007, Jeff Stark wrote: Does anyone know if its possible to send an email from within a form? I am updating several items on a ticket and I want to send one email with all of this information, including a comment. The problem is, the only way to identify, via a scrip, that this change occurred is to watch a custom field change...however, I can't get to the content of the comment if I do this. So, I would like to create the email in my form and have it sent out that way. Is this possible? -Stark -- Gene LeDuc, GSEC Security Analyst San Diego State University
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