> I searched the wiki and I also have the RT book. I wanted to add the
custom field to the auto reply template.
>
> Queue: Printers
> Type: HPLJ1320 (<-- this is one of my list items)
If you want only 1 value from the Custom Field all you need to add to
the template is.
{$Ticket->FirstCustomFieldValue('Cust_Field_Name')}
If you want multiple values, see Page 112 of the book for some code to
loop through.
I find this page on the Wiki really good for little bits to add to
Templates. I wish there was a full mapping out of all the values that
can be used, looking through the .pm files can be a bit fiddly.
http://wiki.bestpractical.com/view/CodeSnippets
- Scott
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