Hmm I've hacked User_Overlay.pm to create the preference when creating a new user. Not sure if there's a better way but it seems to work.... Still no default option either.

[EMAIL PROTECTED]:~/local/lib/RT$ diff ../../../lib/RT/User_Overlay.pm User_Overlay.pm
327a328,339
>     # need to hack in out custom display columns preferences
> # so users get a nice 1-line results display rather than the default 2-line
>     my $attr = RT::Attribute->new ($self->CurrentUser);
> my ($attr_id, $attr_msg) = $attr->Create (Name => "Pref- SearchDisplay", Content => "BQcDAAAABBcPQVNDfEFTQ3xBU0N8QVNDAAAABU9yZGVyFwJpZAAAAAdPcmRlckJ5FwI1MAA AAAtSb3dzUGVyUGFnZRgAAAFqJyAgIDxCPjxBIEhSRUY9Ii9UaWNrZXQvRGlzcGxheS5odG1 sP2lkPV9faWRfXyI +X19pZF9fPC9hPjwvQj4vVElUTEU6IycsDQonX19RdWV1ZU5hbWVfXycsDQonX19TdGF0dXN fXycsDQonX19Qcmlvcml0eV9fJywNCic8Qj48QSBIUkVGPSIvVGlja2V0L0Rpc3BsYXkuaHR tbD9pZD1fX2lkX18iPl9fU3ViamVjdF9fPC9hPjwvQj4vVElUTEU6U3ViamVjdCcsDQonPHN tYWxsPl9fUmVxdWVzdG9yc19fPC9zbWFsbD4nLA0KJzxzbWFsbD5fX0NyZWF0ZWRSZWxhdGl 2ZV9fPC9zbWFsbD4nLA0KJ19fT3duZXJOYW1lX18nLA0KJzxzbWFsbD5fX0xhc3RVcGRhdGV kUmVsYXRpdmVfXzwvc21hbGw +JywNCidfX1Jlc29sdmVkUmVsYXRpdmVfXycAAAAGRm9ybWF0", ContentType => "storable", ObjectType => "RT::User", ObjectId => "$id", Object => $self);
>
>     unless ($attr_id) {
> $RT::Logger->crit("Could not add search display preference on user creation. Aborted");
>         $RT::Logger->crit($attr_msg);
>         $RT::Handle->Rollback();
>         return ( 0, $self->loc('Could not create user') );
>     }
>

------------------------------------------------------
Justin Hayes
Support Manager
[EMAIL PROTECTED]



On 7 Jun 2007, at 09:51, Justin Hayes wrote:

I'm using 3.6.3. You can set up a global default At A Glance layout in the options, which is great.

However I can't find any way to set up a global set of 'Search Options' ie the columns returned by searches.

I don't like the 2-line display and also want to change columns shown for my users, some of which work in other companies to mine. I don't want to have to update the preferences for a user every time I add one, and if they alter their own there seems to be no way for them to reset back to a default.

Currently I'm inserting a Pref-SearchDisplay row into the Attributes table when migrating users from my current system, but once the migration is done and we're live I don't want to have to be hacking the DB data to reset a user's options.

Any help appreciated.....

Justin

------------------------------------------------------
Justin Hayes
Support Manager
[EMAIL PROTECTED]



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