The code is in Ticket_Overlay.pm you should create Ticket_Local.pm and update the "Create" sub routine. Jeff Stark, Sr Systems Administrator SumTotal Systems, Inc. (Nasdaq; SUMT)
OFFICE +1 919 326 7548 MOBILE +1 919 622 0418 EMAIL [EMAIL PROTECTED] The contents of this communication are considered SumTotal Confidential, and should not be shared with anyone outside of SumTotal, either electronically or verbally, without the express permission of the author(s). ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Gilstrap Sent: Tuesday, June 26, 2007 2:02 PM To: [email protected] Subject: [rt-users] Mandatory Subject Field Does anyone know how to make the Subject a mandatory field when creating a ticket through the web interface? It seems that people around here forget to fill in some fields. Matt
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