Matt Gilstrap writes: > Does anyone know how to make the Subject a mandatory field when > creating a ticket through the web interface? It seems that people > around here forget to fill in some fields.
A JavaScript based solution is described in RT's wiki: http://wiki.bestpractical.com/view/MandatorySubject _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
