I had a very unexpected result the other day. I did a search for the phrase "admin" in one of our custom fields. The result was 0. When I did the search for the phrase "Admin" in that same custom field, I got tons of results.
The custom field is an "enter one value" and the user can put in titles: "Administrative Asst." or "Finance Manager" etc. Since none of the other searches I have done showed to be case-sensitive, this was a surprise. My other searches have been on subject, email address, etc (the standard fields). I am using PostSQL, RT 3.6 all on a Debian Stable machine (used the Debian repo. for install). Is this an "expected" result? Can I turn it off anywhere? -- http://gentgeen.homelinux.org ############################################################# Associate yourself with men of good quality if you esteem your own reputation; for 'tis better to be alone then in bad company. - George Washington, Rules of Civility _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
