Hi to all, i have the problem, that a reminder does not re-open a ticket. It keeps standing in the list of reminders, but does not open a ticket, when the time for it has come.
You can find a screenshot right here: http://www.thomashecker.de/rt.gif In it you can see, that there is a reminder that should have re-open the ticket #42 16 hours ago, but didn't. I'm running rt 3.6.1 on a debian 4.0 linux using sendmail for all email stuff. there are no other applications running on the server. There were no modifications done to the codebase or any other scripts installed. can somebody point me in the right direction? Thanks for help! Thomas _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
