On Jul 16, 2007, at 8:40 AM, Sridhar Adabala wrote:
I created different queues as eurocallingcards and vedatelecom and
able to manage to get the emails for them. And when creating new
ticket for vedatelecom the auto reply emails which are going with
subject [Eurocallingcards # {ticket no}] subject for vedatelecom
also. I would like to change the subject as [Vedatelecom #{ticket
No}]. I had created new template and scrips for vedatelecom queue
and able to manage the correspondence address.
But unable to change the subject. Please if anyone can help in this
kindly update me.
The branded queues extension should do what you want
http://search.cpan.org/dist/RT-Extension-BrandedQueues/
-kevin
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