Hi there;
rt-3.6.1 dbix 1.38 and apache2 mysql5
I am trying to figure out how Collapsed and ShowBody work between ShowHistory /ShowTransactions/ShowTransactionAttachments , What I would like is when a ticket is first displayed to have all transactions collapsed so no attachments are showing , and this works when $Collapsed is set 1 from ShowHistory, and I assumed that clicking on the "#" it should open/expand the transaction showing the attachment, however clicking on that seems to do nothing although its a link with "my rt url/Ticket/Display.html?ticketnumber#txn-transactionid" .. I have removed all customisation so its out of the box rt-3.6.1 with the obvious changes in RT_SiteConfig ..

Any help/pointers will be appreciated ..

Regards;
Roy


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