Hi everyone, we recently upgraded our 3.4.1 RT to 3.6.4 and noticed an anoying change in the behavior of sending status change notifications.
Formerly the sent mail had an "in-reply-to" and/or "references" header, so mutt was able to display a complete ticket as thread. But since 3.6.4 these header fields are missing, so the thread view is quite uncomplete now. Has anybody an idea how to fix this? thanks, Markus Wigge _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
