Bingo.
It would seem that the problem was indeed that I have the "Unprivileged"
group "OwnTicket" rights in a Queue that I had deactivated (and
forgotten about).
Deactivated queues don't show up in the Rights Matrix either.
I am very happy that is all that it was!
Thanks for your help Drew.
-- Chris
<snip>
Thanks Drew,
I have RTx:RightsMatrix installed, and I am looking through. So far
there is nothing obvious, unless I am missing something.
I don't have an over-abundance of queues, so I may just go through
them and double-check the permissions for groups that would apply to
everyone (really only the default global groups).
-- chris
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