Can I change the default queue for the "New Ticket in..." button on the "at a glance" page? 99% of our tickets go into the "support" queue, which currently isn't the default (I think it defaults to the first element of the popup, which is sorted alphabetically).
Thanks! -- Gary Oberbrunner _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
