I am trying to be able to create charts grouped by priority. So far I have not found how to do this. Can anyone give me any clues as to how to do that?

What I am doing is building a query in ticket search. Then, at the lower right hand corner of the screen there are drop downs to create charts grouped by certain things. However, one of the options is not Priority. I'd like to add that, but haven't seen where to do it yet.

Thanks in advance!

--Jason

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