Check to make sure that address is not a disabled account already on the system.
Fran Fabrizio wrote: > Occasionally, I get a > > RT could not load a valid user, and RT's configuration does not allow > for the creation of a new user for this email ([EMAIL PROTECTED]). > > even though in this queue, Everyone has the right to CreateTicket. (There's > nothing special about @uab.edu, I just picked that as the latest example - it > happens with all sorts of domains) > > Has anyone else seen this? It's sporadic, once every week or two. RT 3.6.4 > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
