Hi All, I'm using RT version 3.4.6 on Fedora Core 5 and all is running and well except that, from time to time, spam messages get to the machine (filtering is NOT perfect) and I have a few 'spam' tickets open.
I was looking into a way to get ride of those completely (without archiving them in the database) but so far I haven't being able to see anything of that nature. Is there a way to delete those tickets so that no 'tracks' are left behind? Do I need to do this via MySQL or RT does have some sort of add on that will take care of this for me? Thank you Best regards David _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
