Hi Richard,
On Tue, 11 Sep 2007, Richard Brady wrote:
> Is there any way to easily change this so that AdminCC recipients
> actually get a To: header.
>From my point of view this would best be done by changing the source
code (speaking of 3.4.5) but I am by no means authoritative.
Personally, I helped myself by adding this information at the end of
messages by adding the following to the involved templates:
--
URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id}
{ if( my $towner = $Ticket->OwnerObj->EmailAddress ) { "Own: ".
$towner ."\n" } }RQs: { $Ticket->RequestorAddresses }
{ if( my $tcc = $Ticket->CcAddresses ) { "CCs: ". $tcc } }
Now, if I only knew how to also add OtherRecipients :) See my message
of 2007-08-30 (archived at
http://www.mail-archive.com/[email protected]/msg09110.html )
HTH,
--
-- Andreas
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