Callbacks confuse me. I wish they were easier to manage and make sense of.
I'll try your approach. Thanks. Keep up with me and what I'm up to: http://theillien.blogspot.com Roy El-Hames wrote: > Sorry Mathew you are absolutely right, I so used to my customised > version that I forgot what is out of the box, I am not sure why the RT > folks left it out. > You can add the queue either using call backs (though not sure how to do > this - If you get a working call back please tell me how these are > done), Or you can easily add the Queue list by modifying > Ticket/Update.html adding: > <tr><td align=right><&|/l&>Queue</&>:</td><td><& /Elements/SelectQueue, > Name => "Queue", Default =>$TicketObj->QueueObj->Id &> </td></tr> > > Regards; > Roy > > > Mathew Snyder wrote: >> Also, as the admin I have SuperUser rights so permissions shouldn't be >> the issue. >> >> Keep up with me and what I'm up to: http://theillien.blogspot.com >> >> >> Raed El-Hames wrote: >> >>> It should already be there -the row between Status and update type .. or >>> am I mis-understanding your question >>> I am guessing you have permission problems which also relates to your >>> Child tickets problem >>> Roy >>> ----- Original Message ----- From: "Mathew Snyder" <[EMAIL PROTECTED]> >>> To: "RT Users" <[email protected]> >>> Sent: Monday, September 17, 2007 7:20 PM >>> Subject: [rt-users] Queue list on Comment/Reply page >>> >>> >>> >>>> How hard would it be to add a drop down list of all of the queues to >>>> the >>>> Comment/Reply page? >>>> >>>> -- >>>> Keep up with me and what I'm up to: http://theillien.blogspot.com >>>> _______________________________________________ >>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>> >>>> Community help: http://wiki.bestpractical.com >>>> Commercial support: [EMAIL PROTECTED] >>>> >>>> >>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>>> Buy a copy at http://rtbook.bestpractical.com >>>> >>>> >>>> -- >>>> No virus found in this incoming message. >>>> Checked by AVG Free Edition. >>>> Version: 7.5.487 / Virus Database: 269.13.22/1013 - Release Date: >>>> 9/17/2007 1:29 PM >>>> >>>> >>>> >>> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [EMAIL PROTECTED] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> >> > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
