We don't currently use it but, it is a major part of a work flow overhaul we are currently developing.
Keep up with my goings on at http://theillien.blogspot.com Jesse Vincent wrote: > As far as I know, _nobody_ uses this feature of RT. If nobody speaks up > and tells me otherwise, the feature may be removed from a future version > of RT. > > So. Do you use Delegation? If so, what sort of process makes it useful > for you? > > > Best, > Jesse > > > ------------------------------------------------------------------------ > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
