bump. On 9/7/07, slamp slamp <[EMAIL PROTECTED]> wrote: > hello. i am in a dilemma. > > i have two group watchers. one as admincc and one as cc. how can i > make it so that an e-mail coming from rt does not show a cc? the > reason for these two are simple. when a ticket comes in, it notifies > admincc because it is assigned to nobody and cc will get all > correspondence. i also have a script that adds a corresponder (someone > that replied) as a Cc. how can I add as a Bcc? we are having issues > with duplicate mails because everyone is hitting reply all. > > thanks for the help. > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
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