Hi Timothy,

When a new user submits a ticket (via e-mail), RT sets up an account for them. The account username is their e-mail address and there is no password.

Regards,
Gene

At 11:53 AM 10/9/2007, Timothy A. Holmes wrote:
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Hi folks:

I have just installed RT and I need to find out how new users set up their username etc so they can submit tickets.

I have been through the manual and I cant seem to find it

TIM

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Gene LeDuc, GSEC
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San Diego State University 
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