I have installed SecureScout (Windows) RT 3.4.5. I have worked on RT in past but not on the Window's version. I am trying to create a ticket but the create ticket is not populating the owner list (it shows only nobody). I have configured multiple users and given them all (which inluded own,create etc) the access from global to queue level.
Please suggest how to resolve this issue. Thanks, Jitender
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