Can anyone think of a reason why a user in the RT database would not appear in the "Everyone" group?
The user id is 709157 The "Everyone" group id is 3 This query returns no rows: select * from groupmembers where groupid = 3 and memberid = 709157; I've arrived at this point trying to track down why this user gets the message "No permissions to create ticket in 'queue-x' " when in fact queue-x allows SeeQueue and CreateTicket to Everyone. The user is allowed access to RT but is not privileged. His Membership screen shows no memberships - other users with these permissions show "Everyone" and "Unprivileged" in the membership. This smells like data corruption. Thanks, Steve _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
