On Oct 11, 2007, at 5:03 PM, Stephen Turner wrote:
Can anyone think of a reason why a user in the RT database would not appear inthe "Everyone" group? The user id is 709157 The "Everyone" group id is 3 This query returns no rows: select * from groupmembers where groupid = 3 and memberid = 709157;I've arrived at this point trying to track down why this user gets the message "No permissions to create ticket in 'queue-x' " when in fact queue- x allowsSeeQueue and CreateTicket to Everyone.The user is allowed access to RT but is not privileged. His Membership screen shows no memberships - other users with these permissions show "Everyone" and"Unprivileged" in the membership. This smells like data corruption.
It sure does.
Thanks, Steve _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
