Strange. I had to remove two != conditions for queues which I don't want to show up and re-add them. This seemed to fix it despite the two queues not having anything to do with the tickets which weren't showing up.
Keep up with me and what I'm up to: http://theillien.blogspot.com Mathew Snyder wrote: > A strange thing just happened. A ticket which has been sent in recently is > not > being displayed in the # Newest Unowned Tickets list on the RT at a Glance > page. > It is showing up under Quick Search as a new ticket though. I've verified > that > it is owned by Nobody and that the unowned ticket search hasn't changed. I'm > not sure what else to look at. Anyone have any thoughts? > > Mathew _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
