Todd,
If I am not mistaken, that is the default behaviour -- all CC's are
automatically added and maintained within the ticket context.
Ed
On 16-Oct-07, at 1:54 PM, Sumner, Todd wrote:
On ticket creation via Email addressed to system, would like to
have all CC’s that were on original email request auto-added as
CC’s on Ticket.
RT v3.6.5
Thanks, Todd
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