On 10/22/07, Rogelio <[EMAIL PROTECTED]> wrote:
> On 10/19/07, Drew Barnes <[EMAIL PROTECTED]> wrote:
> > http://wiki.bestpractical.com/view/EmailInterface
>
> So, I went through and set most of those variables, and now I need to
> set up [EMAIL PROTECTED] to accept mail.
>
> In my mail server, I now have it forwarding to
> [EMAIL PROTECTED], and there is an MX record for that domain in
> my DNS.
>
> In order for this to work, do I just now need to add "support" as a
> user? How do I add users and aliases to RT? Through the RT GUI? Or
> through the command line?
Ah, I think I found my answer on that page:
*****************************************
Handling incoming mail
RT handles its incoming emails with a rt-mailgate script that passes
emails over http protocol to a RT's web server.
Note that the HTTP interface used by mailgate is not protected by
default and you must take care of it yourself. Read
MailGatewayAccessControl to understand how to improve security of this
interface.
First of all you have to add email aliases for each queue. See the following:
* ManualInstallation
* Qmail - Using Qmail Aliases w/ RT
* Using Procmail to deliver RT-mail to queues
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
If you sign up for a new RT support contract before December 31, we'll take
up to 20 percent off the price. This sale won't last long, so get in touch
today.
Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745.
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
