$self->TicketObj->OwnerObj->Name eq 'Nobody'
On 10/25/07, Mario Gomide <[EMAIL PROTECTED]> wrote:
>
> Hello List!
>
> I am trying to make a custom scrip work.
> The scrip is supposed to:
> Whenever a ticket is created in the X queue and the owner is set to
> "Nobody", the scrip action will Notify AdminCcs.
> This is my Scrip Condition:
> if( $self->TransactionObj->Type eq 'Create' &&
> $self->TicketObj->Owner eq '10' ) {
> return 1;
> } else {
> return undef;
> }
>
> (As in http://wiki.bestpractical.com/view/OnCreateResolved)
>
> But it is not working... I see the log, and the ScripCondition is true,
> but no e-mail being sent...
>
> Any ideas?
>
> Thanks a lot!
>
> Mario Gomide
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SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
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up to 20 percent off the price. This sale won't last long, so get in touch
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