Hello,
I am using ExtractCustomField to try to populate some custom fields by
scanning for values in the body of the incoming message. My regexp
needs to match a starting string and then grab everything to the end
of the line. I have the regexp working with egrep in the bash shell,
but my custom fields aren't being populated.
Here's the output of the egrep command:
[EMAIL PROTECTED] ~]$ egrep 'CSR Contact Name\s*([\w*|\s*])*' CSRFile
CSR Contact Name Test Customer
[EMAIL PROTECTED] ~]$
Here's the contents of CSRFile:
[EMAIL PROTECTED] ~]$ cat CSRFile
CSR Contact Name Test Customer
[EMAIL PROTECTED] ~]$
Here's the relevant line of my CFExtract Template (#18):
Customer Name|body|CSR Contact Name\s*([\w*|\s*])*||
Here's the contents of my Scrip (#16)
Description: CFExtract
Condition: On Create
Action: Extract Custom Field Values
Template: CFExtract
Stage: TransactionCreate
I do have one working that simply grabs a number from the subject
line, so I believe that the ExtractCustomField add-on is working
properly. Could some kind regexp/rt expert point me in the right
direction?
Thank you.
Darren
Darren Ellis
[EMAIL PROTECTED]
Office: (207) 376-0137, x2201
Mobile: (207) 841-4000
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