>>> On Fri, Nov 2, 2007 at 7:32 AM, in message <[EMAIL PROTECTED]>, Matt Westfall <[EMAIL PROTECTED]> wrote:
> I'm having the hardest time figuring out how to create a ticket based on > the status of a Custom Field. Matt, Try looking at this wiki page: http://wiki.bestpractical.com/view/OnCustomFieldValueChange At the bottom you'll find the solution that worked best for me when I need to trigger a scrip on a particular value of a custom field. Good luck. -Tim -- Tim Wilson, Director of Technology Buffalo-Hanover-Montrose Schools 214 1st Ave NE Buffalo, MN 55313 ph: 763.682.8740 fax: 763.682.8743 http://www.buffalo.k12.mn.us _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
