Arun,
Try removing the "CreateTicket" right from the global "unprivileged"
and put it in the "unprivileged" of just the queues you want it in. That
way, "unprivileged" will not be able to create any tickets in those
queues that do not allow that right.
Kenn
LBNL
On 11/2/2007 10:50 AM, Arun Mahajan wrote:
Hi,
I'm new to request tracker and have been trying to configure it for my
organization. Can anybody tell me if there's a way to create groups for
unprivilged users. Currently, all the unprivileged users that i have
created are part of one single group "Unprivileged". This doesn't allow me
to restrict a few of the unprivileged users from creating tickets in
certain queues.
Regards,
Arun Mahajan
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