Queue scrips don't override global scrips. What makes you think they would?
Queue templates with the same name as a global template override the template for that queue. -Todd ---------------- Now playing: Arctic Monkeys - If You Were There, Beware http://foxytunes.com/artist/arctic+monkeys/track/if+you+were+there%2c+beware On 10/30/07, Krishna Prasad <[EMAIL PROTECTED]> wrote: > > > > > I have a query regarding custom template and a custom scrip: > > > > It would seem that creating new scrip with a custom template in a Queue > would override the default global. This doesn't seem to be the case. > What is the appropriate method to implement custom email replies using > templates and scrip's on a per queue basis? Is there any detailed > documentation for this issue? Can anyone help me on this issue? > > > > With Regards, > > Krishna Prasad > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: > > If you sign up for a new RT support contract before December 31, we'll take > up to 20 percent off the price. This sale won't last long, so get in touch > today. > Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. > > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
