Andreas,

I'm not sure I have what your looking for, but if you are referring to overriding a header for a notification (like "subject"), then you do that in your custom template. If you are referring to replacing a particular header for a particular recipient, then I have no idea. perhaps searching the wiki on that one. If you want to override the CC recipient, there are a couple ways to do that with custom scrips and adding CC'c to the ticket (again, search the wiki). Beyond that, I really have no experience. Hope this helps.


Kenn
LBNL

On 11/9/2007 3:27 AM, Andreas Schamanek wrote:
Hi all,

I haven't received any answer yet, so, please allow me to ask once again: Is there really no way to access message headers from within a template? I just can't believe I guess :/

Cheerio,
-- Andreas

On Tue, 6 Nov 2007, Andreas Schamanek wrote:

I am still looking for a way to reference a message's CC: header within templates. How can this be done?
(...)
The problem is of course that the CC header does not show up in outgoing messages. But I could live with this if I could reference the CCs in templates.

Any help is much welcome.

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