All: I would like to create a custom field which can capture the date and time the ticket was worked on, i.e the start datetime and end datetime. What should be the validation for this custom field, so that the date and time are recorded in the proper format.
Thanks in advance for the response. ~~~~~~~~~~~~~~~~~~~~~~~ Deepika Bhatia Sr. Manager Prosum Technology Services
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
