I need these fields for custom reporting purposes where the users can enter the date time and it not entered by the system at all. Also there are other business needs for which I need two other datetime custom fields also.
Deepika. -----Original Message----- From: Jesse Vincent [mailto:[EMAIL PROTECTED] Sent: Monday, November 12, 2007 4:46 PM To: Deepika Bhatia Cc: [email protected] Subject: Re: [rt-users] Custom Field - Date time On Mon, Nov 12, 2007 at 04:34:49PM -0800, Deepika Bhatia wrote: > All: > > I would like to create a custom field which can capture the date and time the > ticket was worked on, i.e the start datetime and end datetime. What should be > the validation for this custom field, so that the date and time are recorded > in the proper format. Why not use the "Started" and "Completed" fields RT already has? > Thanks in advance for the response. > > ~~~~~~~~~~~~~~~~~~~~~~~ > Deepika Bhatia > Sr. Manager > Prosum Technology Services > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: > > If you sign up for a new RT support contract before December 31, we'll take > up to 20 percent off the price. This sale won't last long, so get in touch > today. > Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. > > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com -- _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
