The issue isn't really the output, its the 30 to 40 seconds it takes to load the ticket. I guess though it maybe nice not to see it fill up the log all the itme.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Boris Lytochkin Sent: 24 November 2007 09:05 To: [EMAIL PROTECTED] Subject: Re: [rt-users] Merged tickets very slow I have seen them a lot too, even created small patch to mute them away: >grep -i merged /rt/etc/RT_SiteConfig.pm Set($MuteWeFoundMergedTicket, "1"); >> Hi, >> >> We have an issue with merged tickets taking a very long time to load, >> up to 30 seconds. The sub TicketOverloay::Load is called a lot, >> logging 6000 lines of 'found merged ticket'. >> >> Is this just how it works or is there a problem here? > > That sounds like a problem. I haven't seen that before. _____________ Boris Lytochkin, JSC e-port, Moscow _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
