We had this issue before. Are you using PostGres as your database? We
found that once we vacuumed the database, it resolved the issue.
Daniel Jennings wrote:
The issue isn't really the output, its the 30 to 40 seconds it takes to load
the ticket. I guess though it maybe nice not to see it fill up the log all
the itme.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Boris
Lytochkin
Sent: 24 November 2007 09:05
To: [EMAIL PROTECTED]
Subject: Re: [rt-users] Merged tickets very slow
I have seen them a lot too, even created small patch to mute them away:
grep -i merged /rt/etc/RT_SiteConfig.pm
Set($MuteWeFoundMergedTicket, "1");
Hi,
We have an issue with merged tickets taking a very long time to load,
up to 30 seconds. The sub TicketOverloay::Load is called a lot,
logging 6000 lines of 'found merged ticket'.
Is this just how it works or is there a problem here?
That sounds like a problem. I haven't seen that before.
_____________
Boris Lytochkin,
JSC e-port, Moscow
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