And one more, as a follow-up to myself: http://www.gossamer-threads.com/lists/rt/users/49063#49063
Drew Barnes wrote: > No, that is my mistake. I had Modify.html confused with Update.html > because of another project the evil overlords have put me on. > > I seem to remember this being discussed in regards to people adding a > comment or corresponence and later clicking refresh. It would add a > second comment or email to the requestor. Searching the list archives, > I found these. Perhaps t hey can get you started on the right path. > http://www.gossamer-threads.com/lists/rt/users/23343#23343 > http://www.gossamer-threads.com/lists/rt/users/58075#58075 > > > [EMAIL PROTECTED] wrote: > >> When I click the link for "Basics" or "People" or "Dates" the page for >> modifying the associated information is displayed and at the bottom of >> the page is a "Save Changes" button. Clicking this button does save >> any changes I have made to the page but, unlike adding a Comment, the >> modify page remains open and I have to click the "Display" link to >> show the ticket. >> >> Perhaps this issue has been discussed earlier, however my searches of >> the list have not uncovered anything. Does anyone know where I can >> look for a solution? >> >> thanks >> Gordon >> >> >> Drew Barnes wrote: >> >>> The "Save Changes" button, as far as I can tell, doesn't actually change >>> anything until the Update Ticket button is pressed. It is used to add >>> or remove recipients from a given message, be they AdminCCs, CCs or Bccs >>> on the ticket. >>> >>> >>> [EMAIL PROTECTED] wrote: >>> >>>> Is there a simple mod which would automatically display the ticket >>>> after >>>> the "Save Changes" button has been clicked on the Modify.html page, >>>> instead of returning to the Modify page? >>>> > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: > > If you sign up for a new RT support contract before December 31, we'll take > up to 20 percent off the price. This sale won't last long, so get in touch > today. > Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. > > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
