No, that is my mistake. I had Modify.html confused with Update.html because of another project the evil overlords have put me on.
I seem to remember this being discussed in regards to people adding a comment or corresponence and later clicking refresh. It would add a second comment or email to the requestor. Searching the list archives, I found these. Perhaps t hey can get you started on the right path. http://www.gossamer-threads.com/lists/rt/users/23343#23343 http://www.gossamer-threads.com/lists/rt/users/58075#58075 [EMAIL PROTECTED] wrote: > When I click the link for "Basics" or "People" or "Dates" the page for > modifying the associated information is displayed and at the bottom of > the page is a "Save Changes" button. Clicking this button does save > any changes I have made to the page but, unlike adding a Comment, the > modify page remains open and I have to click the "Display" link to > show the ticket. > > Perhaps this issue has been discussed earlier, however my searches of > the list have not uncovered anything. Does anyone know where I can > look for a solution? > > thanks > Gordon > > > Drew Barnes wrote: >> The "Save Changes" button, as far as I can tell, doesn't actually change >> anything until the Update Ticket button is pressed. It is used to add >> or remove recipients from a given message, be they AdminCCs, CCs or Bccs >> on the ticket. >> >> >> [EMAIL PROTECTED] wrote: >>> Is there a simple mod which would automatically display the ticket >>> after >>> the "Save Changes" button has been clicked on the Modify.html page, >>> instead of returning to the Modify page? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
