You could set up a separate queue and not use an autoreply scrip. Millard, Matt wrote: > I'm looking for a way to remove the requestor from server generated > email tickets. These would be from "[EMAIL PROTECTED]" or > "[EMAIL PROTECTED]". Basically what I'm trying to prevent > is any email getting sent back out of RT to a system that is simply > going to bounce the email. Our servers don't accept incoming mail and > bounce it back to Exchange. > > Any thoughts on how I could do this? I've looked through the wiki and > didn't find anything like this. > > Matt > > > -----Message Disclaimer----- > > This e-mail message is intended only for the use of the individual or > entity to which it is addressed, and may contain information that is > privileged, confidential and exempt from disclosure under applicable law. > If you are not the intended recipient, any dissemination, distribution or > copying of this communication is strictly prohibited. If you have > received this communication in error, please notify us immediately by > reply email to [EMAIL PROTECTED] and delete or destroy all copies of > the original message and attachments thereto. Email sent to or from the > Principal Financial Group or any of its member companies may be retained > as required by law or regulation. > > Nothing in this message is intended to constitute an Electronic signature > for purposes of the Uniform Electronic Transactions Act (UETA) or the > Electronic Signatures in Global and National Commerce Act ("E-Sign") > unless a specific statement to the contrary is included in this message. > > While this communication may be used to promote or market a transaction > or an idea that is discussed in the publication, it is intended to provide > general information about the subject matter covered and is provided with > the understanding that The Principal is not rendering legal, accounting, > or tax advice. It is not a marketed opinion and may not be used to avoid > penalties under the Internal Revenue Code. You should consult with > appropriate counsel or other advisors on all matters pertaining to legal, > tax, or accounting obligations and requirements. > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: > > If you sign up for a new RT support contract before December 31, we'll take > up to 20 percent off the price. This sale won't last long, so get in touch > today. > Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. > > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com