I haven't used Perl in Windows either but am learning as I go. This is the tough part because I know on a Linux machine this would be a lot easier.
According to some of the threads I've been reading, they said to include the path in the beginning when using windows. Not sure if this is the correct way. When I execute 'perl -V' I can see the default libraries for perl. How do I modify the default libraries? Maybe this is where the editing has to take place. -----Original Message----- From: Drew Barnes [mailto:[EMAIL PROTECTED] Sent: Wednesday, December 19, 2007 1:45 PM To: Candelario, Bill Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Rt-remind error The semicolon was the syntax problem then. I find it interesting that the path you specify in the use statement isn't listed in @INC. At least not if it is case sensitive. Having never used Perl on Windows, I assume it is but can't say for sure. In any event, it is mixing C:\Program Files in with /usr/local/packages. Perhaps your path needs to be quoted there? Candelario, Bill wrote: > There wasn't but when I added it, I got this error message: > > Can't locate RT/Interface/CLI.pm in @INC (@INC contains: C:\Program > Files\OurInt ernet\Request Tracker\rt\lib\rt > /usr/local/packages/rt/lib /usr/local/packages/r t/local/lib > Tracker\rt\lib\RT\Interface C:/Program Files/OurInternet/Request Tra > cker/perl/lib C:/Program Files/OurInternet/Request > Tracker/perl/site/lib > .) at . > /rt-remind.pm line 120. > BEGIN failed--compilation aborted at ./rt-remind.pm line 120. > > To me, this meant that it couldn't find the libraries. > > -----Original Message----- > From: Drew Barnes [mailto:[EMAIL PROTECTED] > Sent: Wednesday, December 19, 2007 1:28 PM > To: Candelario, Bill > Cc: Huw Selley; rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Rt-remind error > > Is there a semicolon at the end of that line? > > Candelario, Bill wrote: > >> Thanks, Huw. >> >> The only line, besides the comments, that precedes this line is: >> >> use lib qw (C:\Program Files\OurInternet\Request >> Tracker\rt\lib\RT\Interface) >> >> I ran 'perl -c rtremind.pm' and came up with the same error message. >> >> Could it be that I have to define what this code is asking for? I.e. >> where it says [EMAIL PROTECTED], I have to put my email address there. >> >> Thanks, >> Bill >> >> -----Original Message----- >> From: Huw Selley [mailto:[EMAIL PROTECTED] >> Sent: Wednesday, December 19, 2007 12:24 PM >> To: Candelario, Bill >> Cc: rt-users@lists.bestpractical.com >> Subject: Re: [rt-users] Rt-remind error >> >> Hi Bill, >> >> That line is syntactically correct perl (with perl 5.8.8): >> >> [EMAIL PROTECTED] ~ $ cat test.pl >> my(%map) = ( >> 'Nobody' => '[EMAIL PROTECTED]', >> 'root' => '[EMAIL PROTECTED]', >> 'queue1,Nobody' => '[EMAIL PROTECTED]', ); >> [EMAIL PROTECTED] ~ $ >> [EMAIL PROTECTED] ~ $ perl -c test.pl >> test.pl syntax OK >> >> I would have a look at the lines preceding that and check them for >> errors. Failing that run 'perl -c rtremind.pm' and see what the perl >> compiler thinks is wrong. >> >> Regards >> Huw >> >> On 19 Dec 2007, at Wednesday, 19 December 2007, 425PM, Candelario, >> Bill >> wrote: >> >> >> >>> Hi, >>> >>> I'm trying to run rt-remind in my ticketing system and get the >>> following error. >>> >>> >>> >>>> perl ./rtremind.pm >>>> >>>> >>> Error >>> syntax error at ./rtremind.pm line 42, near "my" >>> Execution of ./rtremind.pm aborted due to compilation errors. >>> >>> This part of the rt-remind script is where it's having trouble: >>> >>> my(%map) = ( >>> 'Nobody' => '[EMAIL PROTECTED]', >>> 'root' => '[EMAIL PROTECTED]', >>> 'queue1,Nobody' => '[EMAIL PROTECTED]', ); >>> >>> Any help would be greatly appreciated. >>> >>> Thanks, >>> Bill >>> _______________________________________________ >>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>> >>> SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: >>> >>> If you sign up for a new RT support contract before December 31, >>> we'll >>> >>> >> >> >>> take up to 20 percent off the price. This sale won't last long, so >>> get >>> >>> >> >> >>> in touch today. >>> Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. >>> >>> >>> Community help: http://wiki.bestpractical.com Commercial support: >>> [EMAIL PROTECTED] >>> >>> >>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>> Buy a copy at http://rtbook.bestpractical.com >>> >>> >> >> s2s company email disclaimer : >> http://www.s2s.ltd.uk/datasheets/email_disclaimer.pdf >> s2s company registration number : 3952958 >> s2s VAT registration number : GB763132055 >> Business premises : Ground Floor, Overline House, >> > Crawley, > >> West Sussex, RH10 1JA >> Registered address : 29 High Street, Crawley, West >> > Sussex, > >> RH10 1BQ >> Place of registration : England >> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: >> >> If you sign up for a new RT support contract before December 31, >> we'll >> > > >> take up to 20 percent off the price. This sale won't last long, so >> get >> > in touch today. > >> Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. >> >> >> Community help: http://wiki.bestpractical.com Commercial support: >> [EMAIL PROTECTED] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> >> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
