I was wondering if anyone has figured out a way to create a custom field in a ticket that lists all of the assets in Asset Tracker. We would like to be able to track changes made to each server in the network and find it cumbersome to have to go to the asset first to create the ticket or to find the asset number and manually add "at://rw3.com/asset/11" to the refers to field. Any ideas, workarounds, complaints, ridicule are much appreciated.
Cheers, Matt
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