Keep in mind that the built in way creates links and you are talking about using custom fields. Two very different things.
RT 3.6 has a callback that makes it easier to override how a custom field is displayed in view and edit modes. What you want to do is make an "Enter multiple values" CF but have it look like a pick list that is populated from the asset list. -Todd ---------------- Now playing: Gorillaz - M1 A1<http://www.foxytunes.com/artist/gorillaz/track/m1+a1> posted with FoxyTunes <http://www.foxytunes.com/signatunes/> On 1/7/08, Matt Gilstrap <[EMAIL PROTECTED]> wrote: > > I was wondering if anyone has figured out a way to create a custom field > in a ticket that lists all of the assets in Asset Tracker. We would like to > be able to track changes made to each server in the network and find it > cumbersome to have to go to the asset first to create the ticket or to find > the asset number and manually add "at://rw3.com/asset/11" to the refers to > field. Any ideas, workarounds, complaints, ridicule are much appreciated. > > > > Cheers, > > Matt > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: > > If you sign up for a new RT support contract before December 31, we'll > take > up to 20 percent off the price. This sale won't last long, so get in touch > today. > Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. > > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
