Hi! I would suggest that you look if you have a recent version of Text::Quoted htere was an issue with older versions, which show "vanished" text only in web-ui
If this is okay I would try look at the content maybe there is some strange chars in it good luck sven On Mi, 2008-01-16 at 13:49 +0100, "Wendler, Jürgen" wrote: > Hello Folks, > > > > I’m running RT 3.6.1-4 on a Debian Etch Linux with Apache2 with > mod_perl2 and mysql 5 and it showas a strange behaviour. > > > > I got a Ticket where the History isn’t shown on the Web Site. > > The Correspond E-Mails from this Ticket show the right Content and > also the database contains the whole History. > > I did several things to figure out where the Problem exactly is, but I > got no success: > > > > - Dumped the Database and installed an equal RT with same > System on a Testbox > > - Disabled all Scrips (global and local ones) > > - Disabled the Queue related Custom Fields > > - Set the RT Log Level to debug > > > > After this I tried to correspond with the Ticket via E-Mail and via > Website. The History is stored in the database but still > > won’t get displayed at the Website. > > > > The Log File doesn’t show any warnings or errors. > > > > Someone has an idea how to fix this behaviour or can someone point me > to the right direction to fix it myself? > > > > Greetz, > > > > Jurgen > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
