Assuming that template 5 is based on the id in the database, this is Correspondence which is one of the built in templates and uses $Transaction, not $Ticket
Keep up with me and what I'm up to: http://theillien.blogspot.com Jesse Vincent wrote: > > > On Tue, Jan 22, 2008 at 10:25:50AM -0500, Mathew Snyder wrote: >> I updated DBIx::SearchBuilder but that didn't seem to fix another issue >> which I >> mentioned in an earlier post. That one being: >> >> [Tue Jan 22 15:01:13 2008] [crit]: Apache2::RequestIO::rflush: (103) Software >> caused connection abort at >> /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/ApacheHandler.pm line 1029 >> (/usr/local/rt3/bin/webmux.pl:127) >> [Tue Jan 22 15:11:27 2008] [error]: Template parsing error: Can't locate >> object >> method "id" via package "Ticket" (perhaps you forgot to load "Ticket"?) at >> template line 5. > > AT a rough guess, there is code in one of your templates that looks like > this: > > { Ticket->....} > > I bet you mean {$Ticket->....} > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
