I updated DBIx::SearchBuilder but that didn't seem to fix another issue which I mentioned in an earlier post. That one being:
[Tue Jan 22 15:01:13 2008] [crit]: Apache2::RequestIO::rflush: (103) Software caused connection abort at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/ApacheHandler.pm line 1029 (/usr/local/rt3/bin/webmux.pl:127) [Tue Jan 22 15:11:27 2008] [error]: Template parsing error: Can't locate object method "id" via package "Ticket" (perhaps you forgot to load "Ticket"?) at template line 5. Stack: [template:5] [/usr/local/rt3/lib/RT/Template_Overlay.pm:392] [/usr/local/rt3/lib/RT/Template_Overlay.pm:313] [/usr/local/rt3/lib/RT/Action/SendEmail.pm:120] [/usr/local/rt3/lib/RT/Action/Notify.pm:67] [/usr/local/rt3/lib/RT/ScripAction_Overlay.pm:234] [/usr/local/rt3/lib/RT/Scrip_Overlay.pm:478] [/usr/local/rt3/lib/RT/Scrips_Overlay.pm:239] [/usr/local/rt3/lib/RT/Transaction_Overlay.pm:173] [/usr/local/rt3/lib/RT/Record.pm:1461] [/usr/local/rt3/lib/RT/Ticket_Overlay.pm:3554] [/usr/local/rt3/lib/RT/Ticket_Overlay.pm:3283] [/usr/local/rt3/lib/RT/Record.pm:951] [/usr/local/rt3/lib/RT/Interface/Web.pm:1041] [/usr/local/rt3/lib/RT/Interface/Web.pm:1156] [/usr/local/rt3/share/html/Ticket/Display.html:153] [/usr/local/rt3/local/html/Ticket/Update.html:220] [/usr/local/rt3/share/html/autohandler:291] (/usr/local/rt3/lib/RT/Template_Overlay.pm:388) [Tue Jan 22 15:11:27 2008] [error]: Impossible to assign the ticket to 81516: You can only reassign tickets that you own or that are unowned ((eval 349):14) This is time sensitive so if someone could help I'd really appreciate it. Keep up with me and what I'm up to: http://theillien.blogspot.com Ruslan Zakirov wrote: > Upgrade to the latest version of DBIx::SearchBuilder module. > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
