Can someone please enlighten me on how to show the "10 newest unowned tickets" to only those users who can own the tickets? Currently the "10 newest unowned tickets" shows all the tickets to those who have rights to view, but these tickets are not necessarily those they can own. I made the change in RT 3.2 only allowing users to view the tickets they can own under "10 newest unowned tickets" and it worked beautifully. It seems in RT3.6 this functionality is driven by the encrypted queries in the Attributes table. Any help is appreciated!
Tyler _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
