On Mon, Jan 28, 2008 at 09:43:58AM -0500, Steve Cochran wrote: > > Has anyone modified RT to automatically quote the last correspondence > when using the Reply link from the Tab bar? Didn't see anything on the > wiki. >
You have to modify a litle bit Ticket/Elements/Tab for example, to get the last transaction id for the current ticket and add the option QuoteTransaction=this_id to Ticket/Update.html?Action=Respond&id=" . $id Or if you wan't this for all respond/comment to a ticket without explicit QuoteTransaction option, do it directly in Ticket/Update.html. -- Emmanuel Lacour ------------------------------------ Easter-eggs 44-46 rue de l'Ouest - 75014 Paris - France - Métro Gaité Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 41 35 00 76 mailto:[EMAIL PROTECTED] - http://www.easter-eggs.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
