On Tue, Jan 29, 2008 at 02:55:35PM -0800, Roger Mastrude wrote: > On 2/8/2006 Jesse answered a question thus: > > > > Q: I've been starting to get to grips with the Approval functionality > (RT > 3.4.2) and I'm wondering what determines who is allowed to approve > tickets > and who can see approvals on the Approvals screen. > > > > A: Out of the box, that's the owner. It should also be the adminccs, but > I don't think that's there yet. > > > > I would like to be able to have approvals visible to all members of a > group, and approvable by any one of them. Has this been added? If not, > do we have an ETA? Is there another mechanism I could use to make this > function happen? >
There is an example in the wiki covering exactly this behaviour: http://wiki.bestpractical.com/view/ApprovalCreation -> Group Approvals -- Emmanuel Lacour ------------------------------------ Easter-eggs 44-46 rue de l'Ouest - 75014 Paris - France - Métro Gaité Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 41 35 00 76 mailto:[EMAIL PROTECTED] - http://www.easter-eggs.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com